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At Best In the West Air Conditioning & Heating we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Best In the West Air Conditioning & Heating

4.9230769230769

(Based on 13 rated reviews)

28-Jul-2021

Product or service reviewed: System Repair

Technician: johann.bestinthewest@aol.com

Had a great experience! Johann arrived on time, was a professional nice guy and did the repair quickly. Will be using your service in the future.

Ricky Coburn
Palm Springs, CA

23-Jul-2021

Product or service reviewed: System Repair

Technician: johann.bestinthewest@aol.com

Johann fixed 3 ACs for me a real pro, he saved me thousands. Britney in the office so kind and polite, kept me informed..! Best in the West; IS the best, I am one happy customer.!!!

Dr. David Heaton
Rancho Mirage, CA

18-Jan-2021

Product or service reviewed: Preventive Maintenance

Technician: johann.bestinthewest@aol.com

Great customer service from the ladies who scheduled and from the technician!

Ashley
Indio, CA

19-Nov-2019

Product or service reviewed: Preventive Maintenance

Technician: jesus.bestinthewest@aol.com

Jesus did a great job

Brian Grassby
Rancho Mirage, CA

02-Sep-2019

Product or service reviewed: System Repair

Technician: jesus.bestinthewest@aol.com

On one of the hottest and muggiest afternoons of the year, 9-1-2019, our AC went out. This was a particularly seriously problem because my wife had just recently come back from the hospital for in home Hospice Care and was not doing well. I called Best in the West and, though it took a while, they were able to send a technician out to our home by 8:30 in the evening and he was able to replace our burnt out Fan Motor and get our AC back up and running so I did not have to make the extremely difficult decision of having to call an ambulance to have my wife returned to a hospital, so she could remain in our home where she desperately wanted to remain. I can not say how important this was to her and I. Plus the price and the service and the care of Jesus was also very caring and professional. I would happily recommend him and this service to anyone else at any time.

Randal Snyder
Bermuda Dunes, CA

26-Aug-2019

Product or service reviewed: System Repair

Technician: jimmy.bestinthewest@aol.com

Excellent service. Would highly recommend

Mark Hilborn
La Quinta, CA

21-Aug-2019

Product or service reviewed: System Repair

Technician: johann.bestinthewest@aol.com

excellent service

Jim Beaver
Palm Desert, CA

17-Aug-2019

Product or service reviewed: System Repair

Technician: jesus.bestinthewest@aol.com

Everything was great

Randy Jackson
Rancho Mirage, CA

16-Aug-2019

Product or service reviewed: System Repair

Technician: jesus.bestinthewest@aol.com

Great work

Jim Beaver
Palm Desert, CA

26-Apr-2019

Product or service reviewed: Repair

Best in the West! I get it...Best experience ever is what I had with regards to attitude. You can train somebody a skill but a great attitude is something different. Jesus Pazos, technician is one of those guys. Keep him around.

Ron Welch. WELDENTAL
Palm Desert, CA

Hard Working Technician

18-Feb-2016

Product or service reviewed: Repair of A/C

You are very lucky to have a great person like Dan working for you!!!! Great work Dan and Thank You very much for all your hard work!! Thanks Don

Don R.
Palm Desert

Goes the extra mile

26-Jun-2014

Product or service reviewed: Wonderful Palm Springs Company

To all potential customers! I went to the Palm Springs Animal Shelter to look for a new kitten. I found a cute little white and grey kitter. While I was waiting for her, as she was getting her final checkup, I bought a $20.00 ticket for the Air Conditioner. And to my suprise the following week they called and told me I was the WINNER! When the company that provided the A/C BEST in the WEST called the reported that you had to live in a home, and I live in a moblie home at The Colony in Rancho Mirage. I said I understood and said thats the way the cookie crumbles. The ower Richard Weaver, Sr. visited me later that week and looked over the situation and reported that if he purchased some extra parts the could install the A/C. I was so very delighted as I am on a fixed income and my A/C is over fifthteen years old. BEST in the WEST is a family owned business and are wonderful people. I don't if you are going to run this story but I wanted to give you a chance to a run a happy story.

Judy W.
Palm Springs

I think the name says it all!

19-May-2014

Product or service reviewed: The Best A/C in the desert

I had the pleasure of a personal tour of this company by the owners, Richard and Kim Weaver. The staff there is friendly and professional, and quick to respond to their clients. Richard will be the first to tell you when you don't need something! They are all about service, not selling! They have a very loyal client base, and I can understand why. What really stands out for me is their willingness to give back... to their community (Kim is a huge animal advocate and is always involved in raising funds to help local animal shelters) If she could, she would adopt every last animal. Her passion is inspiring. As the owners of this air-conditioning and heating company, the money they collect throughout the year from recycling old air-conditioning units is set aside in a special fund, so that they can send their employees on an annual cruise! Really!? No wonder their employee retention rate is so high. I have a few close friends that have told me they would use no other AC company other than Best in the West. I think the name says it all! If you need an AC/Heating Company you can trust, look no further.

Nicole
Palm Springs