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Reviews

Reviews

At Best In the West A/C we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
41 Reviews

Becky G.
11/10/9555
We had our blower on our air conditioner stop working so as I always do I searched on Yelp. Looked at three companies read the reviews and in reading I...
Murray R.
03/02/2020
Highly recommend this company. Rick was up front and thorough with his proposal to replace our HVAC system. After an unexpected problem was discovered with...
Brian Grassby
11/19/2019
Located in Rancho Mirage
Jesus did a great job
Service: Preventive Maintenance
Professionalism
Cleanliness
On Time
Nina June Scott
09/04/2019
I highly recommend them! This review is very late but we have used multiple other companies in the valley and I was so tired of dealing with companies who didn’t know what they were doing, Best in The West truly is the best!! They have always taken such great care of us and our pups ❤️ we love this company and highly recommended to anyone looking for highly knowledgeable, caring staff who get it right the first time around! I seriously cannot say enough good about this place!!
Randal S.
09/02/2019
Located in Bermuda Dunes
My wife had recently returned from the hospital on Home Hospice Care when on one of the hottest and muggiest afternoons of the summer 9-1-2019 our A/C unit...
Randal Snyder
09/02/2019
Located in Bermuda Dunes
On one of the hottest and muggiest afternoons of the year, 9-1-2019, our AC went out. This was a particularly seriously problem because my wife had just recently come back from the hospital for in home Hospice Care and was not doing well. I called Best in the West and, though it took a while, they were able to send a technician out to our home by 8:30 in the evening and he was able to replace our burnt out Fan Motor and get our AC back up and running so I did not have to make the extremely difficult decision of having to call an ambulance to have my wife returned to a hospital, so she could remain in our home where she desperately wanted to remain. I can not say how important this was to her and I. Plus the price and the service and the care of Jesus was also very caring and professional. I would happily recommend him and this service to anyone else at any time.
Service: System Repair
Professionalism
Cleanliness
On Time
Mark Hilborn
08/26/2019
Located in La Quinta
Excellent service. Would highly recommend
Service: System Repair
Professionalism
Cleanliness
On Time
Jim Beaver
08/21/2019
Located in Palm Desert
excellent service
Service: System Repair
Professionalism
Cleanliness
On Time
Randy Jackson
08/17/2019
Located in Rancho Mirage
Everything was great
Service: System Repair
Professionalism
Cleanliness
On Time
Jim Beaver
08/16/2019
Located in Palm Desert
Great work
Service: System Repair
Professionalism
Cleanliness
On Time
Cheryl Stover
08/15/2019
called at 8 am today to request service and a check for our ac that was dripping. they were out before noon, thoroughly cleaned and serviced, and it's running smooth. have been using best in the west for several years now. first company I completely have faith in. thanks again. Cheryl Stover
Ron Welch. WELDENTAL
04/26/2019
Located in Palm Desert
Best in the West! I get it...Best experience ever is what I had with regards to attitude. You can train somebody a skill but a great attitude is something different. Jesus Pazos, technician is one of those guys. Keep him around.
Service: Repair
Peggy H.
03/02/2019
We replaced two - 3 ton ac units on the roof of our condo. From start to finish Rick's professionalism and quality of work far exceeded our expectations. I...
Sandra Patron
02/17/2019
Michelle Stucker-Brazell
08/25/2018
Rick is genuinely dedicated to getting you back up and running in the absolute most cost effective and efficient way. He’s proactive and a work smarter, not harder kind of technician! I’d recommend them to anyone!!
Scott J.
07/07/2018
They definitely lived up to their name. We contacted them to check out our AC in a newly purchased condo in 7 Lakes. They were very friendly and clean. They...
Steve O.
05/23/2018
I just had a new air conditioner installed. I could have not asked for better service! Mike and his partner were very detailed. They answered all my...
Steven S.
05/23/2017
Troy came out for a maintenance tune-up on our condo AC unit. Great guy ! Blew out our condensate line, cleaned our compressor, checked freon and replaced...
William Aslaksen
05/21/2017
My tenant advised there was a sudden failure of my AC System on a warm Sunday morning and Dan sent Alex out to my rental house in Palm Desert Country Club in less than an hour. Got everything up and running in less than 1 hour. I recommend BITW for your HVAC needs - especially when you really need help fast.
Billie-Jo Ramirez
06/25/2016
Lorie D.
06/03/2016
Yes we have contact!!!!! A/C UP AND RUNNING LIKE A FRIGGIN GEM!!!!! Loveeeeeeee you Rick and your boys at "Best In The West air conditioning " Hard hard...
Kimberly Risk
04/28/2016
Great company, great crew. They know what they are doing. Stayed until the job was done. No complaints at all! Call these guys if you need work done!!
Connie Osburn
02/19/2016
Always on time. Always professional. They are the best in the west.
Don R.
02/18/2016
Located in Palm Desert

Hard Working Technician

You are very lucky to have a great person like Dan working for you!!!! Great work Dan and Thank You very much for all your hard work!! Thanks Don
Service: Repair of A/C
Robert C Bachus
01/08/2016
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