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At Best In the West A/C we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

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See What Our Customers Have to Say -
4 Reviews

Ron Welch. WELDENTAL
04/26/2019
Located in Palm Desert
Best in the West! I get it...Best experience ever is what I had with regards to attitude. You can train somebody a skill but a great attitude is something different. Jesus Pazos, technician is one of those guys. Keep him around.
Service: Repair
Don R.
02/18/2016
Located in Palm Desert

Hard Working Technician

You are very lucky to have a great person like Dan working for you!!!! Great work Dan and Thank You very much for all your hard work!! Thanks Don
Service: Repair of A/C
Judy W.
06/26/2014
Located in Palm Springs

Goes the extra mile

To all potential customers! I went to the Palm Springs Animal Shelter to look for a new kitten. I found a cute little white and grey kitter. While I was waiting for her, as she was getting her final checkup, I bought a $20.00 ticket for the Air Conditioner. And to my suprise the following week they called and told me I was the WINNER! When the company that provided the A/C BEST in the WEST called the reported that you had to live in a home, and I live in a moblie home at The Colony in Rancho Mirage. I said I understood and said thats the way the cookie crumbles. The ower Richard Weaver, Sr. visited me later that week and looked over the situation and reported that if he purchased some extra parts the could install the A/C. I was so very delighted as I am on a fixed income and my A/C is over fifthteen years old. BEST in the WEST is a family owned business and are wonderful people. I don't if you are going to run this story but I wanted to give you a chance to a run a happy story.
Service: Wonderful Palm Springs Company
Nicole
05/19/2014
Located in Palm Springs

I think the name says it all!

I had the pleasure of a personal tour of this company by the owners, Richard and Kim Weaver. The staff there is friendly and professional, and quick to respond to their clients. Richard will be the first to tell you when you don't need something! They are all about service, not selling! They have a very loyal client base, and I can understand why. What really stands out for me is their willingness to give back... to their community (Kim is a huge animal advocate and is always involved in raising funds to help local animal shelters) If she could, she would adopt every last animal. Her passion is inspiring. As the owners of this air-conditioning and heating company, the money they collect throughout the year from recycling old air-conditioning units is set aside in a special fund, so that they can send their employees on an annual cruise! Really!? No wonder their employee retention rate is so high. I have a few close friends that have told me they would use no other AC company other than Best in the West. I think the name says it all! If you need an AC/Heating Company you can trust, look no further.
Service: The Best A/C in the desert